For the sixth time in our history, Jobber Nation and Indie Garage team up to present what we believe is the most comprehensive review of critical market share and customer profile data in Canada’s aftermarket.

Presented here by way of a special data sharing agreement, the market share facts and information presented here are based on Canadian drivers surveyed in the JD Power Canada Customer Service Index – Long-Term (CSI-LT) Study that is primarily recognized for its overall satisfaction rating component.

The study is based on responses of 8,188 owners and was fielded from April through June 2023.

For more information about JD Power Canada’s offerings, please visit  https://canada.jdpower.com/.

Included with this critical information, broken out by service category, is our exclusive Market Trends to Watch, highlighted alongside the quantitative data points provided by JD Power. This useful information is based on our publisher’s scanning and selection of market and technology trends worth noting for aftermarket professionals.

This print issue is distributed to automotive service providers and distribution across Canada.

READ THE DIGITAL FLIPBOOK VERSION HERE

Inside you will find:

4         COMMENT

Independent in name,
independent in spirit

6         NEWS

Canadian KM Driven Points
To Aftermarket Strength

10       AAPEX 2023:
THE AFTERMARKET CELEBRATES

10 — SHOW HIGHLIGHTS
12 — EV TRENDS OUTLOOK

14       OWNER

Paul Reed: Your Best Investment Advice?
Redesign Your Store in 2024

16       OWNER

Murray Voth: Where Have AlL
The Good People Gone, Part 2

19   6TH ANNUAL AFTERMARKET INTELLIGENCE REPORT

20       Visited Facility/Average Bill Summary

Overall market: Overall service market returns to “normal”

22       Lube, Oil And Filter Change

Trend to Watch: Lube/Oil /Filter business is changing 

23       Brakes

Trend to Watch: Continuing effects of low-km usage

24       Battery Replacement

Trend to Watch: 12V SLI Endures

26       Engine/Fuel System Service

Trend to Watch: Promoting fuel-saving service

27       Transmission

Trend to Watch: Opportunity growing

28       Electrical

Trend to watch: Continued investment paying dividends

29       Alignment

Trend to Watch: Advanced Driver Assist Systems set to grow rapidly

30       HVAC

Trend to Watch: EVs and HVAC

31 Tire Replacement

Trend to Watch: Winter, All-Weather, EV tires