The Automotive Aftermarket Retailers of Ontario (AARO) is conducting a two-day, level 1 training course on March 6 and 7th, 2024 from 8:00 to 4:00.

The course, aimed at repair service advisors, is designed to equip new and seasoned front counter advisors with the knowledge and skills needed to excel in their role. 

The course will be held at Fix Training Centre, 8400 Lawson Rd. Unit 1, Markham, Ontario. Materials and lunch are included.

Total cost for the course is $1095. AARO members save $100 on registration.

By covering a wide range of topics, from the changing automotive industry and customer service to tire knowledge, vehicle inspections, maintenance, and the consultation process, this training will provide attendees with a comprehensive understanding of their responsibilities and how to perform their job effectively.

Through practical exercises, including role-playing and handling client objections, attendees will have the opportunity to apply what they’ve learned and sharpen their skills. 

Whether you’re new to the role or looking to improve your performance, this training will help you become a better and more confident service advisor, and ultimately contribute to the success of your shop.

For more information, and to register, click here.