Service advisors: Are you allergic to nuts?
(Video 37 sec.) Locking wheel nuts are great, unless you actually need to get a wheel off and the...
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Author: Andrew Ross
U.S. used vehicle prices remain flat, says J.D. Power
In the June 2018 Used Car and Light Truck Guidelines Industry Update, analysts at J.D. Power...
Read MoreWebinar for shop owners: Shop floor battleground June 26
Software and solutions provider AutoServe1 is presenting the latest in its series of webinars for shop owners June 26. “Shop Floor Battleground – Chapter 8: Leading the Troops Into Battle” focuses on what shop...
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Is the best customer service no customer contact?
I recently attended an oil change specialist for, yes, an oil change. They offer great service,...
Read MoreMitchell 1 adds vehicle trend data to checklist
Mitchell 1 has enhanced the consumer report maintenance checklist in its ProDemand auto repair information software with exclusive vehicle trend information. The new feature gives auto repair shops additional insights into the...
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