How to find and keep good people
Employee turnover is very expensive, regardless of whether the employee chooses to leave, or you...
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Author: Murray Voth
Why are Automotive Service Technicians Paid Less?
By Murray Voth “Many automotive trainers (including Murray) make the statement that automotive...
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A tale of too many rabbits
“If you chase two rabbits, you won’t catch either one.” – Russian Proverb In 2022, J.D....
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Back To The Very Basics, Part 2
In part one of Back To The Very Basics, we discussed the 15 basic touchpoints a service advisor...
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Murray Voth: Back to the very basics
By Murray Voth Regardless of how hard we work towards alternative transportation in Canada, most...
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