Key Aftermarket Service Channel Market Data for Canada shows how different channels are performing. The variance in the average repair order figures generated by different service channels can be revealing, especially when viewed alongside other key data. Likewise the...
The growth in light truck/SUV sales has been a key driver for the aftermarket for decades. Passenger cars may still have their place in Canadians' hearts, but less and less of them have a place in Canadian driveways. The sheer volume of pickup trucks and their...
The end of EV incentives in Canada caught a lot of people inside and outside of the automotive industry by surprise. Outspoken automotive journalist David Booth, "Motormouth", gives his views on the chaotic end to the EV incentives in Canada, what the future may hold...
Keeping an eye on the weather is only part of the secret of this Airdrie shop’s success. By Lois Tuffin The winter season begins precisely on Sept. 15 for the crew at My Garage in Airdrie, Alberta. That’s the day the shop’s client advocates (service advisors) begin...
Every year it is interesting to note the focus of attention for Canada's independent aftermarket service community and how it differs from the distribution segment. While moves and news of acquisitions, financial results, and divestitures dominated readers at...
(SPONSORED CONTENT) In this course, Service Professionals and Shop Owners will learn why they should be including shocks and struts as regular vehicle maintenance items, how shocks work and wear, and how to identify worn shocks. It also discusses the importance of...
We may be well into winter in Canada, but lessons can be learned from one Markham-area shop where it’s about planning ahead and focusing on efficiency over volume. By Lois Tuffin In mid-October, long before the first snowflakes fly, Emily Chung sends out text messages...
In rapid succession, Quebec's provincial government made two announcements that are destined to shape EV sales in the short and long term. Firstly, while Quebec had previously announced a ramping down of subsidies that would see them gradually reduced and then...
For this Sudbury, Ont., shop, teaching customers about safe winter car care is a matter of continuing education. By Lois Tuffin When not overseeing his four shops in Sudbury, Ontario, Gerry Lecuyer teaches electronics at Cambrian College. However, he never stops...
