A service advisor can make, or break, a shop-client relationship, even if repairs are done expertly. Key to ensuring that the communication strategies work for the shop is, firstly, to have a communication strategy. Each shop can have a different take on this—how...
With a renewed focus on education and safety, CAA South Central Ontario (CAA SCO) has announced that following a one-year hiatus due to COVID-19, the annual CAA Worst Roads Campaign is back, and voting is now open. "The campaign is a platform for all road...
The Government of Ontario has announced a new Achievement Incentive Program and an expanded grant program designed to help build apprenticeship programs and bolster successful completion of apprenticeships. The Ontario government is investing...
In this episode of The Great Canadian Aftermarket Podcast host Andrew Ross is joined by Automotive Aftermarket Retailers of Ontario President Eric Mileham and Executive Director Diane Freeman to talk about the associations recent research into the impact of the...
The U.S. tire market is projected to continue its rebound on both OE and replacement tire segments. The U.S. Tire Manufacturers Association (USTMA) projects total U.S. tire shipments of 315.7 million units in 2021. This is compared to 303.2 million units in...
Michelin has launched the Michelin Pilot Sport EV, first tire designed to address the specific demands made by electric sports cars. MICHELIN Acoustic technology which takes the form of a custom-developed polyurethane foam that reduces cabin noise. Launching April 1,...
Lordco Auto Parts has announced the opening of its second store in Alberta, a 34,000-square-foot operation located in Edmonton. The opening comes 14 months after Lordco opened its first store outside of B.C., a superstore in Calgary, Alberta, The new bright and...
Roush Fenway Racing announced that the team has become the first carbon neutral NASCAR race team, powered by its official sponsor Castrol. Throughout the 2021 NASCAR season, Castrol will power the Roush Fenway team by supporting Roush Fenway's carbon reduction and...
In this episode of The Great Canadian Aftermarket Podcast host Andrew Ross is joined by Murray Voth, RPM Training and Geoff and Lori Joyce of Shawnee Station Automotive to discuss effective toolbox meetings. Listen to new episodes weekly. Listen on your mobile device...