(SPONSORED CONTENT) Whether you are a Service Professional or a Parts Professional, KYB has created this detailed, online training series for you. These training videos have been designed for industry professionals like you, to arm you with the knowledge you need to...
One aspect of the right to repair argument has been that it is patently unfair to require consumers to travel long distances just for basic vehicle service. Now, I admit that I have been guilty of thinking that having to drive long distances for service was purely the...
Owning and operating an auto service business can be challenging , but it's also rewarding and staying positive in how you talk about your business and the industry to customers, team members, and even family is important for many reasons. Bruce Eccles, founder of the...
Making the transition from technician to effective automotive aftermarket service business owner is about more than just building a profitable business, and understanding that you can't do that alone is a big step in the right direction. Host Andrew Ross is joined by...
By Bruce Eccles It is a well-known fact that billions of dollars are lost annually in North America from underperformed maintenance. And the problem involves much more than dollars and sense; it’s an issue that could potentially affect everyone, since much of that...
By Murray Voth In preparation to write my first column of the year, I began to reflect on what topics I could cover. The list grew quickly: everything from the electrification of vehicles and the microchip shortage, to the fact that independent shop owners could do a...
SPECIAL ANNIVERSARY FEATURE Back in 1982, when the transverse engine, FWD hot hatch was still a new idea and even among import nameplates, RWD was still holding the line, the world of the independent engine builder was at a crossroads. Rick Miller, CEO, The E.R.I....
By Murray Voth From a very early age, I wanted to do work that was meaningful, that would “make a difference.” Was I unique in that, back in my day? It seems like that is what the last several generations of young people also want. Murray Voth, RPM Training...
The 4th Annual Aftermarket Intelligence Issue features the latest Canadian automotive service market data from J.D. Power and Trends to Watch for aftermarket businesses at all levels. Plus, special this year, is Special Feature “A Positive Force for Engine Builders:...