In this episode, AIA High Fives for Kids Foundation chair Ray Proulx talks about the focus of the cornerstone aftermarket charity organization and issues a 'Chairman's Challenge'. https://open.spotify.com/episode/0JO9sGZVw11tydcAag0M6o?si=c2WGk9IaSNWGN4rQWCFoWQ Issues...
by Murray Voth I currently have eight clients who are actively looking for a qualified technician or an apprentice who is willing to learn. Their shared comment is, “All the good technicians are already working.” And this is during a full pandemic lockdown. Murray...
There was a recent letter to the editor in one of the aftermarket trade magazines by a shop owner that was lamenting how difficult it was to attract good employees. He said that all the good technicians and service advisors had left for big city jobs that have...
Check out this episode of The Great Canadian Aftermarket Podcast. In this episode, Robert Whitehurst, Epicor MechanicNet, joins host Andrew Ross to discuss the importance of using the tools you have, and why getting a handle on your shop's Google presence really...
Here you'll find the collected columns and contributions of leading industry trainer Murry Voth, RPM Training, and valued contributor to Indie Garage. Murray Voth, RPM Training murrayvoth@rpmtraining.net https://rpmtraining.net/ MURRAY VOTH: IT'S WHAT YOU BRING TO THE...
Great consumer advertising makes a lot of sense for aftermarket companies, for a lot of reasons. But reaching out to the consumer directly with marketing involves different priorities. There are many examples of major aftermarket-brand advertising and marketing...
Since the beginning of time, human beings have tried to control their environment. But as much as we think we have created control, the world around us continues to appear to be out of control. Murray Voth, RPM Training murrayvoth@rpmtraining.net...
The latest from our team in print across Canada, and as digital editions right here! Click the images to check out the full digital editions. With great advice on improving customer service, sealing tech, marketing, EVAP diagnostics, and supporting women in skilled...
Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, is helping a growing number of vehicle service providers, replacement parts distributors, and manufacturers/suppliers identify and address opportunities...