Owner / Manager Articles

Aftermarket shops expecting growth in 2024

Aftermarket shops expecting growth in 2024

DesRosiers Automotive Consultants, working in conjunction with the Automotive Aftermarket Retailers of Ontario (AARO), reports that the Canadian automotive aftermarket, in particular shops in Ontario, will continue to overcome headwinds and continue to grow sales in...

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Tips on preventing vehicle theft from your shop

Tips on preventing vehicle theft from your shop

Vehicle theft has risen to epidemic proportions, with thousands of vehicles being lifted from wherever they are parked every day, Thieves may be more sophisticated than ever, but car theft from businesses is nothing new. Some decades ago, I was paying a visit to a...

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DieHard EV available in Canada, only at CARQUEST

DieHard EV available in Canada, only at CARQUEST

(SPONSORED CONTENT) DieHard EV with xEV by Clarios12-volt batteries are designed specifically for hybrid and electric vehicles. DieHard EV is available exclusively through Carquest and supporting dealers. DieHard EV batteries are an advanced, low-voltage...

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TechNet can help you take your shop to the next level

TechNet can help you take your shop to the next level

(SPONSORED CONTENT) Without Compromising the Brand You’ve Worked So Hard to Build CONFIDENCE It’s what you work so hard to deliver to your customers every day. After all, to you there is no point in doing it if it’s not done right. It’s obvious from the...

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A tale of too many rabbits

A tale of too many rabbits

“If you chase two rabbits, you won’t catch either one.” - Russian Proverb In 2022, J.D. Power and Associates reported that the average cost per visit to an aftermarket shop was $247. The average cost per year to look after a vehicle ranges from $1700 to $2500,...

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Now Available: CASTROL PARTNER FOR LIFE

Now Available: CASTROL PARTNER FOR LIFE

(SPONSORED CONTENT) Wakefield Canada is now partnering with select premium ASPs to help with today’s garage business challenges, through the new CASTROL® PARTNER FOR LIFE Program. Membership in the CASTROL® PARTNER FOR LIFE program brings ASPs exclusive...

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Quebec’s Bill 29 could enshrine Right To Repair: AIA Canada

The Automotive Industries Association of Canada (AIA Canada) welcomes the tabling of Bill 29, an Act to protect consumers against programmed obsolescence and promote durability, reparability and maintenance of goods, by Québec Minister of Justice Simon Jolin-Barrette....

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New Support Ontario Youth interim executive director

The board of Support Ontario Youth (SOY) announces that Melanie Winter will be the interim Executive Director starting on June 1, 2023. Melanie joined the SOY team with over 20 years of experience in the industrial and manufacturing sector. As the daughter of an...

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Is your aftermarket shop’s customer satisfaction slipping?

Is your aftermarket shop’s customer satisfaction slipping?

With pressures on staffing, parts delays, inflationary impacts on pricing, a high volume of work that strains capacity, and sometimes just plain less friendly service advisors, independent aftermarket shops may be slipping when it comes to keeping customers happy. At...

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