Service Advisor Articles

Service Advisors: Opportunities for Chassis Parts and Service

Service Advisors: Opportunities for Chassis Parts and Service

Most drivers don’t think much about the beating that the underside of their vehicle takes. Proper chassis parts inspections can reveal problems before they become failures – and that can present some customer-focused opportunities. Chassis upgrades “Hey, I see that...

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Canada’s oil change market: How the aftermarket measures up

Canada’s oil change market: How the aftermarket measures up

Independent aftermarket shops in Canada are in a firm second position when it comes overall market share in the Lube, Oil, Filter (LOF) service category, but there's a stark difference in the gap to dealerships. That's according to the JD Power Canada Customer Service...

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TAKE ADVANTAGE OF THE BENEFITS OF DAYCO TIMING CHAIN KITS

TAKE ADVANTAGE OF THE BENEFITS OF DAYCO TIMING CHAIN KITS

DAYCO TIMING CHAIN PRODUCT LINE SUPPORTED BY PREEMINENT WARRANTY AND COMPREHENSIVE TRAINING CONTENT (SPONSORED CONTENT) Dayco has launched more than 100 timing chain kit part numbers to address some of the industry’s key concerns with warranty and installation, with...

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New towing regulations in effect in Ontario

The Towing and Storage Safety and Enforcement Act, 2021 (TSSEA) came into effect January 1, 2024 in Ontario, providing provincial oversight over an industry that was previously subject to a patchwork of municipal regulations. Towing services were previously...

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Continental adds knock sensor coverage

Continental has added eight new part numbers to their original equipment manufacturer (OEM) Knock Sensors line. The sensors are the same part that the vehicle manufacturer uses and deliver the exact fit, form, and function as the original part, ensuring an easy...

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