Service Advisor Articles

SIMPLIFY YOUR BUSINESS

SIMPLIFY YOUR BUSINESS

Made-in-Canada Solutions and Castrol Engineering that Build Customer Loyalty and Profit (SPONSORED CONTENT) Wakefield is a Canadian-Owned Business that understands the importance of being agile, adaptable, and responsive. Wakefield’s brand portfolio includes Castrol...

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How eBay Motors makes it easier to find in-demand parts

How eBay Motors makes it easier to find in-demand parts

(SPONSORED CONTENT) Canadians are keeping their cars longer than ever, meaning tuneups, fix-ups and enhancements are in demand. But, with ongoing supply chain issues and inflation, getting the right parts at the right time, and at the right price, is more challenging...

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Guarding against fraud

Guarding against fraud

Auto service businesses may have some degree of protection against fraud due to the face-to-face nature of much of their business, but they can still be caught off guard by savvy fraudsters. March is “Fraud Prevention Month,” so it seemed a good opportunity to revisit...

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Check out the 4th Annual Aftermarket Intelligence Issue!

Check out the 4th Annual Aftermarket Intelligence Issue!

The 4th Annual Aftermarket Intelligence Issue features the latest Canadian automotive service market data from J.D. Power and Trends to Watch for aftermarket businesses at all levels. Plus, special this year, is Special Feature “A Positive Force for Engine Builders:...

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Winter is Coming: Smart Talk for Your Customers

Winter is Coming: Smart Talk for Your Customers

It can be tempting to forgo even quick inspections in the face of a long line of cars needing winter tire changeovers and battery replacements, but it is important to communicate the need to ensure the consumer’s vehicle is in good working order. Even where winter...

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