Service Advisor Articles

Webinar: Repair orders made easy

The National Institute for Automotive Service Excellence (ASE) is hosting a free webinar for service technicians on Friday, April 16 at 4:00 p.m. ET entitled “Creating a Repair Order - How to Make It Easy.” Learn a skillset that many employers desire. Wallis Miller...

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Epicor Integrated Service Estimator accesses TireConnect

Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, has announced that users of the Epicor Integrated Service Estimator (ISE) solution now have optional access to the TireConnect by Bridgestone tire...

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Tire scanner speeds accurate tire inspection

The new Total Shop Solutions(TSS) TreadReader from Snap-on is a handheld mobile scanner that does not require an internet connection to perform a complete scan for accurate tire inspection.  “Our new TreadReader handheld scanner is a rugged, compact and lightweight...

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Effective client communications for service advisors

Effective client communications for service advisors

A service advisor can make, or break, a shop-client relationship, even if repairs are done expertly. Key to ensuring that the communication strategies work for the shop is, firstly, to have a communication strategy. Each shop can have a different take on this—how...

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KYB TV video series aims to inform

The new KYB TV video series from KYB is focused on giving viewers concise content about shocks and struts and why KYB is the right choice. KYB TV will cover a variety of topics including how to choose the right shock, selling value over price, and how to determine...

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Shopmonkey integrates with Epicor

Shopmonkey is partnering with Epicor to help boost shop revenue and productivity. Shopmonkey, a San Jose, California-based software company serving the automotive repair industry, and Epicor Software Corporation, a global provider of industry-specific enterprise...

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KYB ‘Feeling is Believing’ consumer promo returns

KYB’s popular consumer rebate promotion, Feeling is Believing, returns February 15th and will run through April 15th. Feeling is Believing kicks off an ambitious 2021 promotion schedule for KYB, which includes several national campaigns. This promotion makes it easier...

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Philips Ultinon Essential LED headlights launched for Canada

Lumileds, a leading lighting solutions company for the automotive industry, has launched its new line of Philips Ultinon Essential LED Headlights for the Canadian market. These innovative headlights are a direct and easy to install replacement for conventional halogen...

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Philips LED fog light provides upgrade from halogen

Lumileds, a leading lighting solutions company for the automotive industry, has announced its latest innovation in advanced upgrade lighting – Philips Ultinon Essential LED Fog Light bulbs. A direct replacement for conventional halogen fog light bulbs, Ultinon...

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