A service advisor can make, or break, a shop-client relationship, even if repairs are done expertly. Key to ensuring that the communication strategies work for the shop is, firstly, to have a communication strategy. Each shop can have a different take on this—how...
The new KYB TV video series from KYB is focused on giving viewers concise content about shocks and struts and why KYB is the right choice. KYB TV will cover a variety of topics including how to choose the right shock, selling value over price, and how to determine...
Shopmonkey is partnering with Epicor to help boost shop revenue and productivity. Shopmonkey, a San Jose, California-based software company serving the automotive repair industry, and Epicor Software Corporation, a global provider of industry-specific enterprise...
KYB’s popular consumer rebate promotion, Feeling is Believing, returns February 15th and will run through April 15th. Feeling is Believing kicks off an ambitious 2021 promotion schedule for KYB, which includes several national campaigns. This promotion makes it easier...
Lumileds, a leading lighting solutions company for the automotive industry, has launched its new line of Philips Ultinon Essential LED Headlights for the Canadian market. These innovative headlights are a direct and easy to install replacement for conventional halogen...
Lumileds, a leading lighting solutions company for the automotive industry, has announced its latest innovation in advanced upgrade lighting – Philips Ultinon Essential LED Fog Light bulbs. A direct replacement for conventional halogen fog light bulbs, Ultinon...
KYB has launched its new 2021 Video Training Series which provides Technicians, Shop Owners and Service Providers detailed information to help increase ride control sales and better maintain their customers' vehicles. With in-person events still being limited, the KYB...
When it’s not the law, it’s about word of mouth. Outside of laws mandating the use of winter tires, the most influential factor leading Canadians to install them is family and friends. A recent survey of Canadian car owners found that while more than 80% of Canadians...
Jason Sexton, Dynamic Automotive, Frederick, Md., was recognized as the AAPEX 2020 Service Advisor of the Year for his love of knowledge and being a true advisor who builds unbelievable relationships with customers. According to the team at Dynamic Automotive, Sexton...