Service Advisor Articles

KYB introduces new ride control video training series

KYB has launched its new 2021 Video Training Series which provides Technicians, Shop Owners and Service Providers detailed information to help increase ride control sales and better maintain their customers' vehicles. With in-person events still being limited, the KYB...

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Getting a grip on winter tire business

Getting a grip on winter tire business

When it’s not the law, it’s about word of mouth. Outside of laws mandating the use of winter tires, the most influential factor leading Canadians to install them is family and friends. A recent survey of Canadian car owners found that while more than 80% of Canadians...

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AAPEX Service Advisor Pick Builds Relationships

Jason Sexton, Dynamic Automotive, Frederick, Md., was recognized as the AAPEX 2020 Service Advisor of the Year for his love of knowledge and being a true advisor who builds unbelievable relationships with customers. According to the team at Dynamic Automotive, Sexton...

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Mitchell 1 ProDemand enhancing estimate guide

The upcoming release of Mitchell 1 ProDemand auto repair information software introduces enhancements to the estimate guide module that will streamline the user experience. Service writers and shop managers will benefit from having labor times, OEM parts pricing and...

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Bosch Car Service and Broadly connecting with customers

Bosch Car Service and Broadly connecting with customers

Bosch and Broadly have entered into a strategic go-to-market collaboration in the U.S., uniting Bosch Car Service, one of the world's largest independent chain of auto shops backed by the resources, capabilities and expertise of the Bosch team, with Broadly's...

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Park assist camera among SMP additions

Standard Motor Products, Inc. (SMP) announces the addition of 245 new part numbers to its Standard and Intermotor lines, including 40 park assist camera offerings. The release spans 51 product categories and expands coverage for import and domestic applications...

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“Genius” helps Automotive Service Providers drive business

“Genius” helps Automotive Service Providers drive business

SPONSORED CONTENT Today’s challenging business environment makes it tougher than ever to run shops efficiently and profitably. That’s why Wakefield is pleased to introduce Oil Genius, an exclusive solution that recommends the best products for Automotive Service...

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Mitchell 1 texting utility now available in Canada

Mitchell 1 announces MessageCenter, the texting app integrated with the Manager SE shop management system, is now available in Canada. “Texting expedites customer approvals for discovered repair work and enhances customer communication in general,” said Tim McDonnell,...

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