Key Aftermarket Service Channel Market Data for Canada shows how different channels are performing.

The variance in the average repair order figures generated by different service channels can be revealing, especially when viewed alongside other key data.

Likewise the number of kilometers on those vehicles, and what service is being sought by Canadians shape the aftermarket landscape.

Key data included in the 7th Annual Aftermarket Intelligence issue, a special combined issue from the publishers of Indie Garage and Jobber Nation, is a great tool for shops and others working in Canada’s aftermarket.

This special issue was created at the outset as a combined issue to enable professionals at both the distribution level and the shop level of Canada’s aftermarket to have access to the same cornerstone information.

Included in the print edition DIGITAL FLIPBOOK HERE, the overall data for market share, average bill by channel, and a few other key datapoints are presented here in keeping with the CHAT Media founding omnichannel policy of bringing information to aftermarket professionals in whatever format they prefer to access it. The print edition also includes market share by key service categories (Brakes, Batteries, Transmission etc.)

Market Share Data is derived from the JD Power Canada Customer Service Index – Long Term Study, provided here through a special, exclusive arrangement.

More than 19,000 drivers of 4–12-year-old vehicles across Canada provided information about what service they had done, where that service was conducted, and what they paid.

If you’d like more information about J.D. Power research and consulting, please visit. https://canada.jdpower.com/