Indie Garage contributor, training professional and RPM Training founder Murray Voth is offering a unique three-day SMART (Service Management And Results Training) Course in Toronto for shop owners, service advisors and technicians.

The course, to be held at the end of June, will focus on the primary key performance indicators in shop management today, and the systems and procedures required to achieve them.

Sponsored by the Automotive Aftermarket Retailers of Ontario, the SMART course is, in Murray’s words, “the Why, Where, When, Who , What and How of operating a high-performance, professional auto repair shop.”

Among the insights you’ll learn in this intensive course are:

• How to provide better customer service and use referrals to grow your business
• How adding one billed hour per technician per day can significantly grow your bottom line
• How to reduce your and your clients’ stress and improve profits
• and much more.

Voth has been one of the top management trainers in the Canadian automotive aftermarket industry for many years. He is considered one of the country’s most knowl­edge­able experts on the auto­mo­tive indus­try, espe­cial­ly as it relates to busi­ness devel­op­ment of the inde­pen­dent auto­mo­tive ser­vice and repair sec­tor.

The 3-day Intensive SMART Course will be held at the Four Points by Sheraton in Mississauga, Ontario, from June 27-29, 2023. Cost is $1699/attendee, with discounts for AARO members.

For more information and to register, visit rpmtraining.net/courses/toronto-3-day-smart-course-live-in-person.