Murray Voth’s RPM Training has limited spots available for its upcoming Service Management and Results Training (SMART) course,
The upcoming Service Management and Results Training is being held March 1 – March 29, 2022
This course is designed for shop owners, service advisors, and technicians. It teaches the primary key performance indicators and the systems and procedures required to achieve them. This course helps guide shop owners to understand and run a high performing and profitable automotive repair shop.
Course Benefits
- Learn how to provide better customer and use referrals to grow your business
- Adding one billed hour per technician per day will do a lot for your bottom line
- How to reduce your and your client’s stress and improve your profits
- Customer vehicles are completed on time, helping us keep our commitments
- Have more customers want to pay for your services and understand and appreciate what they have spent their money on
- Improve overall gross profit and net profit
- Team members will be able to use time wisely and bill customers fairly, keeping our service rates down
- Have confidence in charging properly for testing
- Be able to understand the best inspection process and how it informs your clients’ decisions
- Be able to prebook appointments to help clients plan and budget, and even out the shop business cycles
- Clients feel like you have their best interests at heart and keep being loyal
- Attendees will leave with action steps and commitments to implementation
About RPM Training
RPM Training is owned and operated by Murray Voth. As a trainer and consultant for 15 years he has worked all across North America and has firsthand knowledge what is and is not working in each jurisdiction. His thorough understanding of the automotive business started when he owned and operated automotive maintenance and repair facilities for 20 years. During the time he owned his shops he took all training that was available. He continuously strives to improve his understanding of what it takes to be successful in this industry. He has firsthand experience of how to successfully implement the various skills, knowledge, tools, and processes that he now teaches.
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