According to a J.D. Power study of U.S. vehicle owners, the ease of doing business with an aftermarket service facility is a key reason they choose them rather than a franchised new-vehicle dealer for some types of service....
Read MoreThe Automotive Industries Association of Canada has published a new report detailing the impact of multiple factors on Canada’s mechanical repair sector. The Mechanical Repair Sector Landscape – 2022 report looks at...
Read More
In a surprise survey result, Canadian consumers lag behind their U.S. counterparts in considering...
Read MoreThe changing landscape in the new car dealer world is certainly having a profound effect on how they connect with customers at the sales and service levels. This is Part 1 of Keynote presentation by J.D. Ney automotive practice...
Read MoreJ.D. Power, a global leader in data analytics and customer intelligence, announced that it has acquired the data and predictive analytics business of We Predict, the UK-based provider of global automobile service and warranty...
Read More