Webinar: J.D. Power Customer Satisfaction–How to improve and why it matters
Aftermarket service businesses are ranked by their customers every year. The most recent J.D....
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Topic: Research
AIA launches third round of COVID-19 business impact surveys
The Automotive Industries Association of Canada has launched the third round of its COVID-19...
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Auto service satisfaction up in Canada, dealers cash in
According to the J.D. Power 2020 Canada Customer Service Index—Long-Term (CSI-LT) Study, car...
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“Genius” helps Automotive Service Providers drive business
SPONSORED CONTENT Today’s challenging business environment makes it tougher than ever to run shops...
Read MoreAutomotive Service Provider Virtual Panel: Key Takeaways
The Automotive Service Provider panel, held as part of The Great Canadian Aftermarket Trade Show – A Virtual Event, revealed a number of challenges that ASPs are dealing with. Among the most prevalent of the challenges that are...
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